Action Guidelines
Complaints of corruption and misconduct
of officials receiving
complaints 1. Written complaints through
various channels such as telephone,
mail, books Faculty of Humanities and
Social Sciences website or electronic
media, contact yourself and from other
agencies take action according to the
correspondence system 2.
Non-written complaints In the event that
the complainant complaint by phone or
come to contact in person without a
complaint letter Officers must ask
questions and fill out the complaint
form with the following details: - Details of the complainant,
including name, address or telephone
number that can be contacted. Some
complainants did not wish to identify
themselves. without providing
information about themselves Must check
the facts that there is information. How
reliable - Details of the
complaint by inquiring to get clear
issues that they want What complaint?
associated with any person or
organization details of the problem that
affects the complainant. However, the
staff of all agencies must be able to
receive the complaint immediately, even
if it is related to other agencies. to
facilitate and not cause dissatisfaction
to complainants Then notify the
complainant about the procedures and
timeframe for the action. If no response
is received within 15 business days,
inquiries can be made at telephone
number 02 160 1284.