แนวปฏิบัติการจัดการเรื่องร้องเรียนการทุจริต และประพฤติมิชอบ


Action Guidelines Complaints of corruption and misconduct of officials


receiving complaints


1. Written complaints through various channels such as telephone, mail, books Faculty of Humanities and Social Sciences website or electronic media, contact yourself and from other agencies take action according to the correspondence system

2. Non-written complaints In the event that the complainant complaint by phone or come to contact in person without a complaint letter Officers must ask questions and fill out the complaint form with the following details:

- Details of the complainant, including name, address or telephone number that can be contacted. Some complainants did not wish to identify themselves. without providing information about themselves Must check the facts that there is information. How reliable

- Details of the complaint by inquiring to get clear issues that they want What complaint? associated with any person or organization details of the problem that affects the complainant. However, the staff of all agencies must be able to receive the complaint immediately, even if it is related to other agencies. to facilitate and not cause dissatisfaction to complainants Then notify the complainant about the procedures and timeframe for the action. If no response is received within 15 business days, inquiries can be made at telephone number 02 160 1284.